SUPPORT

How is this different from something like the iCade?

The iCade is a great product but serves a different need. iCade reproduces the classic arcade experience with digital controls. The 60beat GamePad is a modern game pad that delivers an experience closer to current consoles.

Is this really analog?

Yes the joysticks are really 4 axis analog (2 axis for 2 joysticks).

How do I listen to sound/music if you're using the headphone jack?

We ship an audio splitter that allows you to plug your headphones into your iOS device with the GamePad.

Does the gamepad support hitting multiple buttons at the same time?

Yes, the GamePad supports independent control over each button/function. Mash the buttons to your heart's content you won't confuse it.

You say "virtually" no lag in the video. How much lag is there really?

Every controller has a certain amount of lag, the GamePad has comparable lag to most wireless GamePads on consoles.

How does this thing work, what makes it so special?

We've advanced the technology in the 60beat Heart Rate RX to allow for a much greater density of information. Our technology allows us to reliably send a digital signal to the iOS device.

Will you be supporting Android or other platforms with this?

Currently the Android platform does not support the required low latency audio processing to enable the use of the 60beat GamePad.

I'm a game developer, how easy is it to implement the GamePad API?

This is dependent on your code and the way you handle audio (and your coding style). Most developers should be able to implement full support in a few hours. 60beat provides support to developers to help get them up-to-speed if needed.

The iPhone is not recognizing the BLUE Heart Rate Strap.

The most common reason for not synching strap and iPhone is other apps operating in the background. Other apps that use Bluetooth sensors can interfere. Rebooting the iPhone will kill these other apps. If this does not work try resetting the chest strap. To reset chest strap, remove the BLUE battery from the strap for 2 minutes and then replace.

How do i turn on the Bluetooth?

In iOS 6, go to settings>Bluetooth. Slide to on position. You will see the Bluetooth symbol in the upper right of your screen. In earlier versions of iOS, go to settings>general>Bluetooth.

I do not see the BLUE strap in the Bluetooth settings area.

In the Bluetooth settings area you will not see Bluetooth Low Energy products, like the BLUE heart rate monitor. You will see Bluetooth headsets and other full Bluetooth items. The 60beat Blue will still show up in apps that are compatible with the BLUE if you have the Bluetooth set to the on position. Check for the chest strap in these apps.

Does the BLUE strap have an on off switch ?

There is no on/off switch on the BLUE chest strap. When you put the unit on your chest, it complete the circuit and powers up the chest strap. When you remove the chest strap from your chest it turns off.

When I use the chest strap, I get high heart beat readings.

Most commonly this is a result of poor contact between the strap and your chest. The best solution is to make sure you have wet the sensor fully to provide good electrical contact between your chest and the strap

Where are the sensors on the chest strap?

The sensors are the soft rubber-like material between the hard plastic center and the hole where the elastic strap connects. Make sure to wet the areas between this soft resin material and your chest. Water or saliva usually work. Some people buy creams or gels designed to improve conductivity. These are available on line.

Can I use the BLUE while on a treadmill?

Yes, the 60beat BLUE works great with a treadmill. You can place your smart device on the panel of the treadmill. Since the signal is digital, it will not get any interference from the gym equipment or other people who may use a heart monitor in the gym.

Can I use Bluetooth headphones at the same time as the BLUE HRM?

Yes.Different apps work differently when using Bluetooth headphones. So the sequence you use to start the Apps and the music is important. When using the 60beat app, use the following steps in this order. 1. start 60beat App. 2 Connect the chest strap 3. Hit the home button at the bottom of the phone, the 60beat App will operate in the background. 4. Start the music 5. Return to the 60beat App. This sequence can vary with other apps but they all should work with Bluetooth headphones.

What is required to use the 60beat BLUE HRM?

• The 60beat BLUE HRM
• An iPhone 5, 4S, iPad gen 3 or 4, iPad Mini or other Smartphone
• An application on your smartphone that is designed to work with the 60beat BLUE
• A person interested in a great fitness experience

What are the steps to setting up the BLUE HRM?

1. Download the "60beat heart rate monitor" application on your Smartphone – (other applications that support the BLUE, look on www.60beat.com for a complete list of compatible Apps).
2. Put on heart rate monitor chest strap - remember to wet the sensors on the back of the chest strap to create a strong connection between your chest and the transmitter
3. Make sure Bluetooth is in the on position on your smart device
4. In 60beat App, go to settings and following instructions to pair BLUE
5. Enjoy your workout